Current Exhibitors FAQ's
What are the exhibit hall hours including setup and tear down?
Refer to exhibit schedule on the Exhibit Services Page.
When will the exhibitor kit be ready?
The exhibit kit will be ready 8-10 weeks prior to the event.
How do we order furnishing, electricity and other items for out booth?
Order forms can be found in the Sponsor & Exhibitor Portal, under the Exhibitor Services tab and on the Maxum Expo Services website. The exhibitor forms will be available 8-10 weeks prior to the event.
How do I find furniture pricing?
Please log into the Maxum Expo Services website for pricing.
How do I order Electric/AV/Internet?
Order forms can be found in the Sponsor & Exhibitor Portal, under the Exhibitor Services tab. The exhibitor forms will be available 8-10 weeks prior to the event.
When is the advance rate deadline for discounts to rent items needed for my booth space?
Please log into the Sponsor & Exhibitor Portal and the Maxum Expo Services website for advanced rate pricing.
Who are the authorized service providers?
Maxum Expo Services
What is my exhibit booth number?
You can find your exhibit booth number by viewing The Bioprocessing Summit 2017 Floorplan.
Where do I find the shipping information for booth materials?
Shipping information can be located in the Sponsor & Exhibitor Portal, under the Exhibit Services page.
How many personnel comps do we have with our contract?
Exhibitors receive one “main conference registration.” This includes access to the main conference sessions. Exhibitors also receive one booth only registration. For sponsorship, please refer to your sponsorship contract. Excludes training seminar and short courses.
How do I register our personnel?
Log into the Sponsor & Exhibitor Portal, to register your complementary attendees. For additional registrations please use the sponsor & exhibitor registration form in the portal.
How many attendees are expected?
1,100+ attendees are expected at The Bioprocessing Summit 2017.
What are the registration hours?
The registration hours will be determined in the near future. Stay tuned.
Where do I pick up my badge?
When you arrive onsite please follow signage to the registration desk. Provide your name, company name and/or receipt to the people at registration desk. They will provide you with your badge and program materials.
When are the marketing deadlines (conference brochure & program guide inclusion)?
Final Printed Brochure Deadline - March 3rd, 2017
Program Guide Deadline - June 15th, 2017
What is the policy regarding Food/drinks at my booth?
Food and drinks are allowed at your booth during The Bioprocessing Summit.
What is included with the booth space?
Exhibit space includes 8’ (deep) x 10’ (wide) or 8' (deep) x 20' (wide) area marked by pipe and drape. No materials are included with your booth space but can be ordered through the exhibit services company (e.g. Freeman).
Is the exhibit hall carpeted?
Yes, the exhibit hall will be carpeted at The Bioprocessing Summit. Additional carpeting can be ordered through the exhibitor service company if you wish to differentiate yourself in your booth.
Is there Wi-Fi in the hall?
Yes, WiFi will be available within the exhibit hall.
Are children allowed in the exhibit hall?
No, children under the age of 18 are not allowed in the exhibit hall.
What is the co-op marketing program?
A CHI cooperative mailing is an email campaign sent from you (the sponsor) or CHI on your behalf, to your list of contacts/prospects. We would be promoting your participation at the event and offering a discounted rate (on your behalf) for your prospects to attend the conference.
How do I go about executing a co-op marketing campaign?
Contact our WPC Marketing Manager, email@example.com.
How do I contact conference participants and schedule appointments prior to the event?
Pre-conference physical mailing, CHI’s Intronet, and our Corporate Sponsor One-to-One Meetings program.
Do we obtain access to the list of attendees?
No, per CHI policy we do not provide an attendee list. For larger events, sponsors and exhibitors are allowed to do a physical mailing pre and/or post conference via a third party mail house. For smaller and some medium-sized events, sponsors and exhibitors receive the attendee list with names and mail addresses, but no email and phone numbers. Sponsors/exhibitors must sign a mailing list agreement for the smaller and medium-sized events in which they obtain the names of attendees.
How will I be notified about my Space Assignment appointment for next year?
An email will be sent out a week prior to the event with your appointment time listed. Once onsite, you will also receive a packet onsite with a reminder card listing your time. You show up to your appointment and reserve your booth and/or sponsorship.
Hotel & Travel
How do I book my hotel?
Please refer to “Travel” page on the conference website. Please contact the hotel directly, CHI does not utilize any third party booking service.
Please click here or call the hotel directly to reserve your sleeping accommodations. You will need to identify yourself as a Cambridge Healthtech Institute conference attendee to receive the discounted room rate with the host hotel. Reservations made after the cut-off date or after the group room block has been filled (whichever comes first) will be accepted on a space- and rate-availability basis. Rooms are limited, so please book early.
When is the hotel discount deadline?
Refer to “Travel” page for deadline cutoff
For additional questions regarding The Bioprocessing Summit please contact:
Client Services Specialist
Cambridge Healthtech Institute